FREE SHIPPING FOR WEST MALAYSIA ON ORDER ABOVE RM 50

Shipping & Delivery

DOMESTIC DELIVERY (WITHIN MALAYSIA)

Your orders are delivered domestically using our preferred courier service EasyParcel. All orders are tracked for your assurance.

On average, our deliveries will usually reach you within 1-3 working days. If you have yet to receive your order on the 4th day, do kindly send an email to support@nano-stix.com with your Order ID# to check on the status of your shipment.

We also suggest putting in a shipping address where you can be present to sign-receive your package. If you have filled in your home address as the shipping destination, please kindly inform one of your family members/helpers to sign-receive your orders.

INTERNATIONAL DELIVERY

All international customers must be aware of the customs and importation laws for their respective country. Furthermore, all duties, taxes, and VAT fees are not covered and customers are responsible for these payments. NanoSTIX Distribution is not responsible for any packages that are seized or stop by the authorities, or any fees that are required for international duties. In other words, as a consumer who chooses to purchase and have products shipped to a country outside of Malaysia, you are taking responsibility for your purchase, and acknowledging that you are aware of the laws pertaining to such shipments. Please contact your local authorities for more rules and regulations in regards to electronic cigarettes and vaping products.

Your orders are delivered internationally. All orders are tracked for your assurance. For international orders, you cannot make payment. We have to email or WhatsApp you first. Then, we will discuss about your parcel and shipping fees.

After both parties agree on the fees and terms and conditions, we will send you PayPal invoice for you to make payment.

On average, our deliveries will usually reach you within 5-7 working days. If you have yet to receive your order on the 8th day, do kindly send an email to support@nano-stix.com with your Order ID# to check on the status of your shipment.

We also suggest putting in a shipping address where you can be present to sign-receive your package. If you have filled in your home address as the shipping destination, please kindly inform one of your family members/helpers to sign-receive your orders.

REGISTER AS AN AGENT

FREE SHIPPING FOR WEST MALAYSIA ON ORDER ABOVE RM 50

Malaysian ringgit